Agent Marketplaces

Understand emerging marketplaces for agent capabilities and services

Building Trust in Agent Marketplaces

Trust is the biggest challenge in agent marketplaces. Unlike apps that crash visibly, bad agents fail silently or subtly. Users need multiple trust signals to feel confident. Marketplaces must verify quality before and after listing.

Interactive: Trust Signal Builder

Select trust signals to see how they build confidence:

Overall Trust Score0%
Low Trust

Quality Standards

Performance SLAs: Response time <2s, 99.9% uptime, error rate <0.1%
Accuracy Benchmarks: Test against standard datasets. Publish metrics. Compare to baselines.
Safety Guardrails: Content filtering, rate limiting, abuse detection, compliance checks
Data Privacy: GDPR/CCPA compliance, encryption, data retention policies, audit logs
Documentation: API reference, usage examples, troubleshooting, changelog
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Trust Takes Time

New agents start with zero trust. Build credibility through: 1) Free tier to build users, 2) Excellent documentation to reduce friction, 3) Fast support to earn reviews, 4) Transparent metrics to show reliability, 5) Regular updates to demonstrate commitment. Takes 6-12 months to build strong reputation. One major bug can destroy trust instantly. Invest in quality from day one.

Marketplace Types