Reliability Testing

Learn to ensure AI agents perform consistently and handle failures gracefully

Why Reliability Testing Matters

Benchmarks measure what your agent can do at its best. Reliability testing reveals what happens when things go wrong: edge cases, API failures, malformed inputs, network timeouts. Production agents face messy reality, not clean test suites. Reliability testing ensures your agent handles chaos gracefully.

The Reality Gap

  • Benchmarks: Clean inputs, perfect conditions, single metrics
  • Production: Typos, edge cases, failures, timeouts, unexpected formats
  • The Gap: Agents that score 90% on benchmarks might fail 50% in production

Interactive: Explore Reliability Dimensions

Click on each dimension to understand what to test and why it matters:

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Reliability Beats Peak Performance

Users prefer an agent that's consistently 85% good over one that's sometimes 95% and sometimes 70%. Unreliable agents force users to double-check everything, defeating the purpose of automation. Focus on reducing variance and worst-case failures, not just optimizing average-case performance.

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